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Inclusive Access

Inclusive Access

Inclusive Access is The University Store on Fifth’s course material program that provides deeply discounted digital course materials through CourseWeb. Students registered for participating classes are automatically enrolled in the program and have access to their course content on the first day of classes. Students are able to opt out of the program during each term’s add/drop period.

The cost of Inclusive Access materials is posted to students’ accounts in PittPAY and appears as a course materials fee on the Account Activity tab. If a student chooses to opt out of the program, the fee is reversed, and the student becomes responsible for acquiring physical copies of any necessary course materials.

The University has partnered with RedShelf to provide students with Inclusive Access materials using cloud-based versions of publisher textbooks. The RedShelf cloud e-book reader works directly in web browsers. Students have the ability to take notes, highlight, annotate, and keyword search within each RedShelf e-book, and they can access their books on any device connected to the internet. RedShelf e-textbooks also give students the ability to create flashcards, study guides, and collaborate with their peers. Depending on the individual publisher, portions of course materials are accessible offline and portions of some texts are available to print.

The University Store on Fifth will offer discounted print upgrades of these materials to registered students, if they prefer a printed version of the materials instead of or in addition to the digital version.


Inclusive Access FAQ:

What is Inclusive Access?

An innovative program that offers deeply discounted digital course materials. No waiting in line with a heavy, expensive book! Inclusive Access converts physical course materials, such as textbooks, into instantly accessible, totally interactive and adaptive digital content, while drastically reducing the cost to students. The program’s main goals are to reduce the cost of course materials and to improve educational outcomes for students.

How Do I Access My Course Materials?

Simply log in to CourseWeb and navigate to the course page for each participating class. The materials will be available on or before the first day of classes.

Can I Access My Digital Course Materials Before the First Day of Class?

Digital course materials are available at the discretion of the course instructor. Date of availability will vary from course to course.

What Classes Use Inclusive Access?

Participation in Inclusive Access is voluntary and is determined by individual professors. Class participation may vary by semester.

How Much Does Inclusive Access Cost?

The price varies depending upon the course materials chosen by the instructor, but Inclusive Access prices are on average 50% to 70% off the cost of the printed text.

How Do I Pay for Inclusive Access?

The cost of the materials will appear as a charge on your student account in PittPAY. Balance Due Notifications are sent to your Pitt email periodically; be sure you log into PittPAY from the Student Payment Center to make your payment online by the due date shown on the Account Summary tab.

What Does it Mean to Opt Out?

If you do not wish to participate in Inclusive Access, you have until last day of add/drop to opt out of the program online. If you opt out by the deadline given, access to the online content will be turned off and the charges will be reversed from your student account within two business days. If you are owed a refund from your student account, it will be processed automatically.

I Opted Out By Mistake and Realized That I Still Need My Access. Can I Opt Back In?

You can opt back in prior to the last day of add/drop by logging in to CourseWeb and navigating to the course page for each participating class.

I Did not Opt Out, but I Did Not Register My Access or Use the Online Platform. Will I Still Be Charged for the Materials?

Yes. All students who are enrolled in a course using Inclusive Access are automatically considered part of the program. To avoid having the charges posted to your student account, you must opt out online by that term’s add/drop deadline.

I Dropped the Course. Do I Still Need to Opt Out?

Students who drop the course prior to the add/drop deadline will automatically be “opted out” and the charges will be reversed from your student account. If you are owed a refund from your student account, it will be processed automatically.

I Am Wait Listed for the Course. Will I Still Have Access to the Digital Course Material, and Do I Need to Opt Out If I Don't Get Into the Course?

You will have access to the digital course materials one to two business days after being added to the class. If you are dropped from the waitlist without getting in, you will be automatically opted out.

Who Should I Contact If I Am Having Trouble with Access to the Online Content?

Please contact our e-textbook provider’s customer service team here.

I Added the Class Late. When Will the Charges Be Due On My Student Account?

Charges will be posted to your student account within two business days of your enrollment in the class and are due by the due date in PittPAY.

I Didn't Get An E-Mail About My Course, but Other Students in My Class Did. Was I Sent An E-Mail?

All enrolled and wait-listed students are emailed about the program. If it is not in a spam folder or was accidentally deleted, email the Inclusive Access team at theuniversitystore@pitt.edu for access instructions.

I Have Further Questions That Were Not Addressed. Who Do I Contact?

If your question wasn’t answered in this FAQ, please email theuniversitystore@pitt.edu for more information.

  • 4000 Fifth Avenue
  • Pittsburgh, PA 15213
  • 412-648-1455
  • theuniversitystore@pitt.edu

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